Camp Sign-In/Sign-Out Policy For the safety of all participants, every child must be signed in and out each day by a parent, guardian, or pre-approved adult.

Cancellation Policy If you wish to cancel camp, please do so before tuition is charged (Friday before camp starts). The deposit is not refundable after the charge is made. If the camper needs to change weeks, a new $50 deposit is required.

Refund Policy No credit card or bank account refunds. All refunds are provided through account balance credit to be used for future classes. Missing a day(s) of camp is not refundable.

Payment Processing Update between May and June, Urban Playground will be transitioning from C&H Financial to Jackrabbit Pay as our third-party payment processor. This change is part of our ongoing commitment to improving security, efficiency, and reliability in handling your transactions. For privacy and security reasons, all members will need to log into their payment portal and re-enter their default card on file once the transition is complete. To ensure your information remains protected your payment details will not transfer in the transition. In May, after transition, we will send a reminder to update your form of payment. Update at that time will be required.

In an effort to cover the costs of credit card processing fees, we will charge 2.89% to every transaction paid with a Visa, Mastercard, or Discover credit card. This does not apply to debit cards or other forms of payment.